Ten business days from signature to live

Brand assets (logo, palette, any imagery you want used), the subdomain you want to run on, a list of the locations or sites you need created, the names and roles of the people who will administer it, and any of your own programme content you want loaded on day one. That is genuinely the whole list.

You launch on the standard workout, nutrition and education library and add your own over time. Most operators start with the standard library and replace it gradually as they see which programmes their members actually use.

Three things, and we will tell you on the kick-off call if any of them apply: a large member-record migration from an existing system; a clinical deployment where pathways and thresholds need sign-off from a clinical committee; or a bespoke content build. Each of those typically adds one to three weeks, and we scope it up front rather than discovering it at day nine.

You do. Your members are yours, your content is yours, and your data is exportable. The licence covers use of the platform, not ownership of what you put in it.

Yes. That is the point of the architecture. Each site, practice, property or client runs as an isolated Location account with its own branding and content, and you keep a single view across all of them.

A named contact, an admin walkthrough recording made against your own instance, and reporting orientation. Ongoing configuration changes — new Location accounts, new programmes, new coaches — you make yourself in the admin.

A one-time setup fee plus a recurring licence that scales with Location-account count and active members. The HIPAA-ready configuration — BAA, PHI-specific handling, tenant isolation guarantees — is an add-on on top of that, priced for the Location accounts that actually need it. We quote against your actual structure on the demo call rather than publishing a table that will not match what you need.

On request, yes. We can introduce you to marketing partners with a track record working with clinics, gyms and hospitality groups like yours. That is a referral, not something we run ourselves — ask on the demo call and we will make the connection.

For clinics and regenerative practices, yes. We can connect your Location account to Labcorp and Quest for bloodwork, National Medical Imaging Centers for imaging, SelfHealth for at-home or in-clinic kits, and ProRx — a licensed 503B pharmacy — for patient-specific or bulk-ship peptide and injectable sourcing. These are named partners operating under their own licensing, not services OneMedLife provides directly, and coverage depends on your state and each partner’s footprint. We confirm the specifics for your sites on the demo call.